Production Facility Hours

• Monday - Friday: 7:00 AM - 5:00 PM WIB
• Saturday: 7:00 AM - 12:00 PM WIB
• Sunday: Closed
• Public Holidays: Closed (except emergency services)

Administrative Office Hours

• Monday - Friday: 8:00 AM - 5:00 PM WIB
• Saturday: 8:00 AM - 12:00 PM WIB
• Sunday: Closed

Emergency & Urgent Services

For urgent heat treatment requirements outside normal business hours, contact our emergency hotline: (+62) 815 4103 7093

Service Response Times

• Standard Processing: 3-7 business days
• Rush Orders: 24-48 hours (additional charges apply)
• Emergency Services: Same-day processing available
• Technical Consultation: Response within 24 hours

Production Capacity

• Daily Capacity: Up to 5 tons of components
• Largest Component: 2000mm × 1000mm × 800mm
• Temperature Range: Room temperature to 1350°C
• Process Types: Vacuum hardening, plasma nitriding, annealing, aging